If you're having trouble on our site & browsing with Safari, you're in the right place.

We apologize for the inconvenience! Computer/browser problems are a pain and we know your time is valuable. Based upon 99% of the problems our tech support desk sees, we've developed a guide designed to help users who are shopping on GerdaSpillmann.com using the browser, Safari (Mac.)


1. I've tried to checkout and I'm getting an error, help?!
2. My items were removed from my shopping cart and I can't proceed with my order. What's going on?

The good news is that you're typically looking at something fairly simple. In fact, many people don't even realize the following can be an issue:
  • Your Firewall/security/privacy settings are preventing data from being transmitted.
  • JavaScript is not installed on your computer.
  • JavaScript is installed, but the installation of new software, security patches and/or a change in your security settings have rendered JavaScript inoperable on your current computer. 
  • Your JavaScript settings have been set to 'prompt.' If this is the case, you will see a screen or pop-up that warns you about potentially dangerous scripts or non-secure websites.
  • Your Cookies have been set to 'off.'
  • ...A combination of ALL of the above.

What Are Internet Browser Cookies?

How To Manage Cookies in Mac's Safari Web Browser